1
Choose Subscribe & Save
On an eligible product page, select Subscribe & Save instead of the one-time purchase option.
The subscription price, savings and available delivery schedule will be shown before you add the product to your cart.
Subscribe & Save
LOVITA Subscribe & Save
Your Wellness Routine,
Made Easier
Receive eligible LOVITA products automatically on a schedule that suits the product and your routine, while enjoying subscription savings.
How Subscribe & Save Works
2
Select Your Delivery Schedule
Delivery schedules vary by product based on its recommended use and supply duration.
Depending on the product, available options may include delivery every 4 weeks, 6 weeks, 8 weeks or another interval shown on the product page.
3
Save on Scheduled Deliveries
Most eligible subscriptions receive 10% off the product price.
The exact discount may vary by product or promotion. The applicable subscription price and savings will always be displayed before checkout.
4
Receive Your Order Automatically
After your first purchase, future subscription orders are processed automatically according to your selected schedule.
Your saved payment method will be charged when each recurring order is processed.
Designed Around Your Routine
- Subscription savings on eligible products
- Product-specific delivery schedules
- Automatic recurring orders
- Ability to skip an upcoming delivery
- Pause or resume your subscription
- Cancel future deliveries through your account
- Update your shipping address
- Update your payment method
No long-term commitment: You can manage, skip, pause or cancel your subscription through your LOVITA customer account, subject to the status of your upcoming order.
Shipping and Delivery
Available Shipping Options
Subscription orders are shipped using the shipping options available for your order and delivery address. Available services may include UPS or USPS.
The available shipping method, estimated delivery time and applicable shipping charge are displayed at checkout.
Shipping options for future subscription orders may depend on your address, order contents, carrier availability and the shipping rates in effect when the order is processed.
Free-Shipping Eligibility
Free-shipping eligibility is determined separately for each subscription order.
A subscription order may qualify for free shipping when it meets the applicable free-shipping threshold or promotional requirements in effect at the time the order is processed.
Because thresholds and promotions may change, qualifying for free shipping on your first order does not guarantee that every future subscription order will also qualify.
Any applicable shipping charge will be calculated based on the order value, shipping destination and shipping options available when the recurring order is processed.
Managing Your Subscription
You can manage your subscription through your LOVITA customer account or through the subscription-management link included in eligible emails.
Depending on the status of your subscription, you may be able to:
- View upcoming subscription orders
- Skip an upcoming delivery
- Pause or resume your subscription
- Cancel your subscription
- Update your shipping address
- Update your payment method
Please make any necessary changes before your next subscription order is processed.
Skipping an Order
Need more time before your next delivery? You can skip an upcoming subscription order through your account.
Skipping applies only to the selected delivery. Your subscription will continue according to its regular schedule afterward unless you make additional changes.
Pausing Your Subscription
You may pause your subscription when you do not want to receive orders temporarily.
While your subscription is paused, recurring charges and future orders will stop. You can resume the subscription through your account when you are ready.
Canceling Your Subscription
You may cancel future subscription deliveries through your customer account.
Cancellation applies to future subscription orders. An order that has already been processed, charged or shipped may not be canceled through the subscription-management page and will be handled according to our applicable cancellation, return and refund policies.
Once a subscription has been canceled, you may need to create a new subscription from the relevant product page if you would like to subscribe again.
Keeping Your Information Up to Date
Shipping Address
Please update your shipping address before your next subscription order is processed.
Updating the address for a previous order or elsewhere in your account might not automatically update the address associated with an existing subscription.
Review the shipping address shown within your subscription details to confirm that it is correct.
Payment Method
If a recurring payment cannot be completed, we may attempt to process the payment again according to our subscription settings.
You may receive an email asking you to update your payment method. If payment remains unsuccessful, the affected delivery or subscription may be skipped, paused or canceled.
Product Availability and Changes
Product Availability
Subscription products remain subject to availability.
If a subscribed product is temporarily unavailable, your upcoming order may be delayed, skipped or paused. We may contact you with additional information or available options.
A subscription does not reserve inventory indefinitely or guarantee that a product will remain available in its current form.
Prices, Discounts and Promotions
Product prices, package sizes, formulations, availability and subscription offers may change over time.
Most eligible subscriptions are expected to receive 10% off. However, the exact discount may vary by product, promotional period or offer.
The subscription price, discount, shipping charge and applicable taxes will be displayed or calculated according to the terms and store settings that apply to the order.
Returns and Refunds
Subscription orders are subject to the same applicable return and refund requirements as other LOVITA orders unless otherwise stated.
Canceling a subscription prevents future subscription orders but does not automatically cancel, return or refund an order that has already been processed.
Please review our Return and Refund Policy for complete eligibility requirements and instructions.
Frequently Asked Questions
Can I make a one-time purchase instead?
Yes. When available, select the One-Time Purchase option on the product page instead of Subscribe & Save.
Do all products have the same delivery schedule?
No. Delivery options vary by product. For example, one product may be available every 4 weeks while another may be available every 6 or 8 weeks.
The available schedule will be displayed on the relevant product page.
Is the subscription discount always 10%?
Most eligible subscriptions receive 10% off, but the exact discount may vary by product or promotion.
Review the price and discount displayed on the product page and at checkout before placing your order.
Will every subscription order receive free shipping?
Not necessarily. Each recurring order must meet the free-shipping terms in effect when that order is processed.
Free-shipping thresholds and promotional offers may change over time.
Which carrier will deliver my subscription?
Available shipping services may include UPS or USPS. The applicable service depends on your shipping address, order, carrier availability and the shipping options available when the order is processed.
Can I change how often my order arrives?
Available management options depend on the subscription and the delivery schedules offered for that product.
Where schedule changes are available, manage them through your customer account or contact our customer service team for assistance.
Can I skip an order without canceling?
Yes. You can skip an upcoming order and keep your subscription active for future deliveries.
Can I cancel at any time?
You may cancel future subscription deliveries through your customer account. Cancellation does not retroactively cancel an order that has already been processed.
What happens if my payment fails?
We may retry the payment. You may also receive an email asking you to update your payment method.
If payment remains unsuccessful, the affected delivery or subscription may be skipped, paused or canceled.
Need Help With Your Subscription?
Contact the LOVITA customer service team at service@lovitafood.com.
Please include the name and email address associated with your order so that we can assist you efficiently.
Important subscription information: By purchasing a subscription, you authorize LOVITA to charge your selected payment method automatically according to the delivery frequency, price and subscription terms displayed at checkout.
Your subscription will continue until it is paused or canceled, subject to product availability, successful payment and the applicable LOVITA store policies.